Privacy Policy
1. Introduction
MindSpace Counseling ("we," "us," or "our") respects your privacy and is committed to protecting it. This policy describes the types of information we may collect from you when you visit mindspacecounselingma.com and our practices for collecting, using, and safeguarding that information.
2. Information We Collect
We collect information that can identify you, such as your name, email address, phone number, and billing information, only when you voluntarily provide it (e.g., through contact forms, scheduling, or payment). We also automatically collect technical data like your IP address, browser type, and pages visited through cookies.
3. How We Use Your Information
To operate the website and provide requested services.
To process payments and scheduling.
To communicate with you regarding appointments.
To improve our website functionality.
4. Data Security and Sharing
We do not sell or rent your personal information to third parties. We only share information with trusted partners who assist us in operating our business (e.g., secure Electronic Health Record systems, billing processors). All data is protected using encryption.
5. Data Retention
Client records are typically retained for the duration of treatment, after which they are securely destroyed, unless legal obligations require longer retention.
6. User Rights
You have the right to request a copy of your personal data, request corrections, or ask for your data to be deleted.
7. Changes to Our Privacy Policy
We may update this policy. Any changes will be posted on this page with an updated revision date.